If you are unsure about any of the information supplied, please call us on
01670 787 898 or email us here.
Cancellation charges
- Deposits are non-refundable
- Once balances have been paid, no refund can be made within 35 days of arrival date
Description
Longhirst Hall Hotel is approximately 1000 yards from the Longhirst Hall Golf Course.
For further information please press here for link: Longhirst Hall
If this Hotel is unavailable we can arrange accommodation at other Hotels of similar quality. (The local Marriot or Holiday Inn)
Micklewood Village (Belonging to the Hotel) - An estate of 34 houses approximately 500 yards from the Hotel and approximately 1000 yards from the Golf Course.
For further information please press here for link: Longhirst Hall
Further Booking Conditions
Accuracy
Although every effort has been made to ensure the accuracy of the information (including prices), in our promotional material and printed media, regrettably changes and errors occasionally occur. You must therefore check the details of your chosen break (including the price) at the time of booking. We reserve the right to make changes to and correct errors in advertised prices and other details at any time before your break is confirmed.
Methods of payment
We accept the following credit/debit cards: Visa, MasterCard, American Express, Switch, Delta and Connect. All payments made by credit card carry a 1.9% handling charge, however there is no handling charge for payments paid by debit card. Cheques are also accepted made payable to BURGHAM PARK GOLF & LEISURE CLUB LTD. Please clearly write the booking number on the back of the cheque.
Confirmation of booking
Burgham Park Golf Breaks consist of one night's dinner bed and breakfast with two rounds of golf unless otherwise stated with full use of hotel facilities included where available. Prices are based on twin occupancy of hotel rooms and are subject to change. Single room supplements apply to all hotels.
We reserve the right to increase the price of any golf break advertised on our website or in our brochure at any time before you book. Any price changes will be clearly advised to you at the time of booking. Any subsequent reduction in prices due to special offers advertised will not apply to confirmed bookings.
Pricing
These breaks consist of one night's dinner bed and breakfast with two rounds of golf unless otherwise stated with full use of hotel facilities included where available. Prices are based on twin occupancy of hotel rooms and are subject to change. Single room supplements apply to all hotels.
We reserve the right to increase the price of any golf break advertised on our website or in our brochure at any time before you book. Any price changes will be clearly advised to you at the time of booking. Any subsequent reduction in prices due to special offers advertised will not apply to confirmed bookings.
Handicap certificates (not required)
Dress code
Appropriate dress and footwear should be worn at all times on the course and in the clubhouse (as per the information included in your confirmation). We cannot accept any responsibility in any ruling by the hotel/golf course if you or any of your group is unable to play due to inappropriate attire.
Tee-times
We will do everything possible to confirm your requested tee times, however hotels/golf courses do reserve the right to alter preferred tee times. If for any reason your tee times should not be available, as part of our service we will offer you the nearest possible alternative. Tee times are based on playing in four-balls and therefore you may be paired up with other golfers on the day.
Playing conditions
Although the standard of golf courses is inspected on a regular basis, their actual playing condition may vary from time to time. Hollow tining is an essential part of course maintenance and as the timing depends on weather, we are not always aware of when this will occur. We cannot be held responsible for the condition of the course during your break.
Complaints
As we act only as an agent for the hotel, if you have a complaint or experience any problems during your break please inform the hotel concerned immediately. When a complaint is specific to issues arising during your break, compensation is down to the hotel. If a satisfactory conclusion is not reached please notify us in writing and we will advise the relevant account manager so that they are aware to monitor recurring problems with any of the hotels we promote.
Cancellations/amendments by you
You may change numbers or cancel your break at any time provided that the person who originally booked the break gives notification to us in writing. In the event of a reduction in numbers or cancellation, prior to the final balance being paid, we will retain £35 per person cancelling as a cancellation fee. Cancellations made after final balances have been paid will result in forfeiture by the person(s) cancelling of all monies paid or due at that time. In the event of any other amendments, you must pay in addition all costs incurred by us in making the amendment together with any costs or charges incurred or imposed by any of the hotel or suppliers concerned. In particular, if numbers change so that there is an odd number remaining in the party, single room supplements will apply.
Behaviour
When you book with us, you accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct at the time to the hotel. If you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party's full legal costs) as a result of your actions.
We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we or the supplier in question are entitled, without prior notice, to terminate the break of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the hotel or other service. We nor the supplier will have any further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.
Special requests and medical problems
If you have any special requests, you must advise us at the time of booking. Although we will endeavor to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.
If you or any member of your party has any medical problem or disability that may affect your break, please tell us before you confirm your booking. In any event, you must give us full details in writing at the time of booking. If the supplier in question reasonably feel unable to properly accommodate the particular needs of the person concerned, we must reserve the right to decline your reservation or, if full details are not given at the time of booking, cancel when we become aware of these details.
Inclement weather policy
As bad weather is inevitable during the course of the year hotels may either close the golf course or operate temporary tees and greens at their sole discretion.
However, up to this date (09 February 2005) Burgham Park and Longhirst Golf Course have never been closed due to rain, thanks to our extensive course drainage.
If during your golf break any golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing winter golf. Equally trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course.
Liability
If you have any complaints concerning any services we provide (as opposed to any service provided by any third party such as a hotel for whom we are not responsible), you must inform us straight away in writing and in any event within 28 days of the end of any arrangements booked through us. We regret we cannot accept any liability if we are not so notified. Our maximum liability to you if we are found to have been at fault in relation to any service we provide is limited to the commission we have earned or are due to earn in relation to the booking in question. We do not exclude or limit any liability for death or personal injury which arises as a result of our negligence or that of our employees whilst acting in the course of their employment.
Force Majeure
Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss as a result of any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
Governing law and jurisdiction
Your contract and all matters arising out of it are governed by English law. You agree that any dispute, claim or other matter which arises out of or in connection with this contract or your break will be dealt with in the courts or any part of the UK in which you live. If you live outside the UK it will be dealt with in the English courts.
Dress Code and Etiquette
Footwear
Appropriate Golf shoes to be worn on the golf course at all times – No trainers to be worn.
Trousers
Smart tailored trousers to be worn, no combat style jeans or denim to be worn.
Shorts & Socks
During the summer months shorts must be tailored; short white sport or knee length socks must be worn with tailored shorts.
Shirts
Shirts with collars will be permitted and must be tucked into waistbands - only recognised golf shirts to be worn. Shirts with large advertisement logos must not be worn.
Headgear
Headgear must be worn in the fashion it is designed for (i.e. peaks at the front).
Etiquette
Arrive on the tee 10 minutes before "Tee-off". Avoid using a mobile phone on the course.
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